--- title: "Privacy Policy" description: "This Privacy Policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights." canonical: https://www.pimlico.io/privacy --- # Privacy Policy > Markdown mirror of https://www.pimlico.io/privacy. Every page on this site has a markdown version at the same path with a `.md` suffix. For technical and implementation details, see Pimlico's documentation index at https://docs.pimlico.io/llms.txt. ## Pages on this site ### Home - [The gas sponsorship engine for onchain apps](https://www.pimlico.io/index.md): Pimlico is the gas sponsorship engine for onchain apps. Sponsor transactions, accept any ERC20 token for gas, and set policy rules across 100+ chains. ### Products - [Ecosystem Gas Programs for Chains](https://www.pimlico.io/products/ecosystem-gas-programs.md): For chains and ecosystems: sponsor gas for every team building on your chain, so their users transact without ever holding native token. - [Pay Gas in USDC, USDT & 300+ ERC-20 Tokens](https://www.pimlico.io/products/erc20-gas.md): Let users pay gas in USDC, USDT, or any of 300+ ERC20 tokens, with no native tokens required. Audited by OpenZeppelin and Quantstamp. - [Gas Sponsorship for Onchain Apps](https://www.pimlico.io/products/gas-sponsorship.md): Sponsor gas for your users so they transact instantly, with no native tokens to buy and no fee prompts to abandon. Powered by the engine behind 100M+ sponsored transactions. - [Sponsorship Policies — Spend Controls for Gas](https://www.pimlico.io/products/sponsorship-policies.md): Spend controls for gas: sponsor the first N transactions per user, cap dollars per transaction, per user, or per campaign, all configured in the dashboard and applied instantly. - [Transaction Infrastructure & ERC-4337 Bundlers](https://www.pimlico.io/products/transaction-infrastructure.md): The execution engine under the sponsorship layer: ERC-4337 bundlers with <2s inclusion on L2s, parallel processing, and 250M+ transactions relayed in production. ### Solutions - [Onchain Execution for AI Agents](https://www.pimlico.io/solutions/ai-agents.md): Give AI agents smart accounts that execute on demand: they trade, pay, and move money the instant your logic fires. Sponsor their actions, or let user-funded agents pay their own way in USDC, USDT, or 300+ tokens, within the limits you set. - [Smart Account Infrastructure for Chains](https://www.pimlico.io/solutions/chains.md): Launch with smart account infrastructure from day one and fund gas programs that turn your ecosystem’s onboarding friction into growth. - [Deploy Pimlico on Your Chain](https://www.pimlico.io/solutions/chains/deploy.md): Enterprise deployments for chains and ecosystems: Pimlico's complete suite, from gas sponsorship to transaction infrastructure, live on your chain so every builder ships better UX from day one. - [Gasless Onboarding for Consumer Apps](https://www.pimlico.io/solutions/consumer-apps.md): Onboard users who have never owned crypto: sponsor their gas, set budgets that protect your margins, and make the blockchain disappear from your UX. - [Enterprise Onchain Infrastructure](https://www.pimlico.io/solutions/enterprise.md): SOC 2 certified infrastructure with custom SLAs, 24/7 support, and the team that co-authored ERC-4337, built for companies that cannot afford a dropped transaction. - [Stablecoin Settlement Infrastructure](https://www.pimlico.io/solutions/stablecoin-processors.md): Execute stablecoin transactions reliably, at low latency, on 100+ chains, with gas paid in the stablecoins you already move. - [Smart Account Infrastructure for Startups](https://www.pimlico.io/solutions/startups.md): Ship smart accounts in hours, not weeks. Free on testnets, pay-as-you-go in production, no commitments. It is the stack startups like Daimo and Zora started on. - [Smart Account Infrastructure for Wallets](https://www.pimlico.io/solutions/wallets.md): Build gasless smart wallets with any signer and any smart account, on the infrastructure trusted by MetaMask, Safe, and Trust Wallet. ### Other pages - [Customers](https://www.pimlico.io/customers.md): The teams building on Pimlico: Circle, MetaMask, Safe, Trust Wallet, Zora, Tools for Humanity, and more, across wallets, consumer apps, and stablecoin payments. - [Smart Account & Signer Integrations](https://www.pimlico.io/integrations.md): Every major smart account and signer, already integrated: Safe, Kernel, MetaMask, Privy, Turnkey, passkeys, and more, across 100+ chains. - [Pricing](https://www.pimlico.io/pricing.md): Free on testnets, pay-as-you-go in production, custom Enterprise rates. Transparent credit-based pricing for gas sponsorship and transaction infrastructure. - Privacy Policy (this page) - [Terms of Service](https://www.pimlico.io/tos.md): This Terms of Service will inform you about the terms of using Pimlico's services. --- # Privacy Policy Effective Date: 29-Dec-2025 ## Privacy Statement ### Introduction When you use our services, we’re collecting your personal data to support those services. Data privacy is important to us at Austerlitz Labs. This Privacy Policy details our use of personal data and your privacy rights and choices available to you. Austerlitz Labs is a Sub Processor that collects, processes and uses data in accordance with the purpose and means of personal data processing agreed with the Data Controller. Austerlitz Labs acts as the data controller for personal data collected through our applications. ### How we use personal data Your data is collected to help us: - Provide support and troubleshooting when using our services. - Analyse and improve our services. - Meet our legal and compliance obligations. ### Personal data we may collect Austerlitz Labs may collect one or more of the following types of data as a requirement for using our services: 1. Name 2. Contact information 3. Telegram ID 4. Home address 5. Credit card number (processed by Stripe; we do not store card numbers locally) 6. Login and password 7. Usage dataCookies and similar technologies (used to provide and improve services; non-essential cookies only with your consent) 8. Internet Protocol (IP) address 9. Device event information (crashes, system activity, hardware settings, browser type/language, timestamps, referrer) 10. Public blockchain data relevant to the services ### When we share your personal data Your personal data may be shared with third parties under one or more of the following scenarios: - With the sub processors included in this policy, subject to the agreed terms of service and with a basis of processing in line with this policy. ### Your rights Your privacy rights are outlined below. For further details of these rights or to make a request from us related to these rights, please see the Privacy Requests and Contacts section below and contact us accordingly. **The right to be informed.** You have the right to be informed about the collection and use of your personal data, when the data is obtained by us. **The right to access and amend your data.** You can access your personal data directly when using our services. You can ask us to explain the means of collection, what data is being processed by us, and anyone that we share it with. **The right to rectify your data.** You can amend your personal data directly when using our services. **The right to data erasure.** You can request we erase your data within 30 days. We will notify you if that cannot be completed or any implications of doing so for using our services. **The right to transfer your data.** You can have your data transferred from one system to another safely and securely. **The right to restrict your data processing.** You can request we restrict or suppress your personal data to limit its use. **The right to object to processing.** You can object to processing based on our legitimate interests or to direct marketing. **The right to opt-in for sensitive data processing.** For any highly sensitive personal data we may collect, we require your explicit consent to opt-in to us processing that data. **The right to opt-in by a parent or guardian.** We do not collect data from minors. You are required to be over the age of 16 in order to use our services. **The right not to be subject to fully automated decisions.** We do not apply automated processing activities that profile you or make fully automated decisions using your personal data. These rights are subject to the clauses of the relevant privacy regulations, legal requirements, public interest, and where the above rights may conflict with your use of our services. For any privacy concerns or to request further details of your rights, please see the Privacy Requests and Contacts section below. ### Sub-processors and locations Sub-processor: Clerk Purpose: Authentication and user management Data Location: United States Sub-processor: Stripe Purpose: Payment processing Data Location: United States Sub-processor: Resend Purpose: Email delivery Data Location: United States Sub-processor: PostHog Purpose: Product analytics and user behavior tracking Data Location: United States Sub-processor: Grafana Cloud Purpose: Monitoring and observability Data Location: United States, Europe Sub-processor: TimescaleDB/Supabase Purpose: Database services Data Location: United States, Europe ### Changes to this policy We may update this Policy. For significant changes, we will notify you by email or a prominent in-product notice. ### Privacy requests and contacts For further information about our Privacy Policy or practices, or to raise any privacy requests or complaints in relation to your data, please contact our Data Protection Officer at [dpo@pimlico.io](mailto:dpo@pimlico.io)